Software Help Desk Open Sources

Status : Draft

Beberapa software help desk open sources

UVdesk Opensource Community Helpdesk 

Berbasis symfony framework 

Diamante Desk

Berbasis symfony framework

ticketit

Berbasis Laravel framework

Taiga

Berbasis Django. Menerapkan konsep Scrum, Kanban

Favo Help Desk Ticketing System

Berbasis Laravel framework

osTicket

Berbasis PHP

Bugzilla

Lebih spesifik untuk membantu manajamen pengembangan software, Bugzilla digunakan oleh Mozilla 

MantisBT

Berbasis PHP, lebih spesifik untuk membantu manajemen pengembangan software

Helpy

Berbasis ruby

How to design a REST API

Status : Draft


Referensi

1. How to design a REST API, http://blog.octo.com/en/design-a-rest-api/
2. Best Practices for Designing a Pragmatic RESTful API, http://www.vinaysahni.com/best-practices-for-a-pragmatic-restful-api
3. REST API Design - Resource Modeling, https://www.thoughtworks.com/insights/blog/rest-api-design-resource-modeling
4. Design Beautiful REST + JSON APIs, http://www.slideshare.net/stormpath/rest-jsonapis
5. Principles of good RESTful API Design, https://codeplanet.io/principles-good-restful-api-design/
6. Thoughts on RESTful API Design, http://restful-api-design.readthedocs.io/en/latest/